Archives: FAQs

Error Code: 37

Make sure that you are saving your file to a designated folder that you have created for your designs that is not located in your program folder and that you have the correct permissions to save to. Please also ensure that...Read More

Error Code: H0009

You are receiving error code H0009 because your HASP key driver was not installed or you need to install the most current version. Sometimes when users install updates or users update their operating system it can cause the compatibility to be lost with the HASP driver,...Read More

Error Code: H0007

This is a connection error (Basically the USB HASP key is not making the connection which is not allowing you to open the program.) Please make sure to have the USB HASP driver installed or updated. You can find information on...Read More